Presentation

Professional contractors operate in a business-like manner. They respect your schedule and show up for appointments on time. They present themselves well, are organized and deal with your questions and concerns directly. They earn your confidence because they follow through on promises. How a contractor deals with you before a contract is signed tells you a lot about how you can expect to be treated once the job begins.

Communication

Home repair and renovation is a "people business" and good contractors are good listeners and communicators. Professional contractors must "translate" your ideas and goals into a workable plan and then deliver what you expect.
 

Skills & Experience

Repairing or renovating a home can be a far more complex task than building it in the first place. It takes exceptional experience in the business before most contractors are ready to manage a major project on their own. Whatever the scope and nature of your project, your contractor needs to have solid experience with that type of work.
 

Professional Reputation

Established contractors will provide you with references from previous customers. If you have a particularly strong sense of confidence in one of the Contractor, they are probably your best choice, even if their price is not the lowest. In the end, you should choose based on your sense of the overall value they can provide to you.

 

Proper Business Practices

Professional contractors don’t cut corners when it comes to business liability insurance, Workers’ Compensation coverage, obtaining building permits and running their business properly. They will always provide you with a written contract before the work begins.

Peace of Mind

You must decide the importance of each aspect of your evaluation. While overall price is important, it is only one factor.  Many homeowners who have successfully completed major home renovations speak about the importance of "peace of mind"-working with a Contractor they trusted and felt confident in.